Customer call centre roles

Our call centres are all about our customers. With centres based in Bradford, Peterborough and Cheltenham, you’ll quickly realise that this is a common goal across the organisation. It means great things for our customers – but it also means great things for you. Take our centre in Cheltenham, for example, it’s been specially designed to encourage idea sharing – with breakout areas and an open-plan environment so that we can continue to provide the best services in the most innovative ways. Plus there’s a gym and a staff restaurant.

  • Customer Service Representatives
  • Customer Consultants

References to 'YBS Group' or 'Yorkshire Group' refer to Yorkshire Building Society, the trading names under which it operates (Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies.